Precision Support For Clean Water Generation
Reach certified Eterna system technicians for direct operational guidance, warranty claims, solar hookup diagnostics, and emergency deployment requests.
Direct Technical Channels
Direct contact endpoints categorized by hardware sub-system.
Emergency First Responder Expedited Queue
Veterans and disaster relief coordinators receive priority dispatch for critical 20 GPD deployments.
Eterna Operation Manual
Comprehensive installation & solar wiring guide
Installation & Maintenance Guide
Step-by-step procedures, technical specifications, and operating requirements to guarantee maximum 20 GPD water yield and long-term hardware reliability.
To achieve the rated maximum yield of up to 20 gallons per day, place the Eterna generator on a level, solid surface with at least 18 inches (45 cm) of unobstructed airflow on both lateral intake grilles and 12 inches behind the exhaust port. Ensure the ambient air temperature remains between 59°F and 104°F (15°C to 40°C) with relative humidity above 35% for continuous production.
Need Direct Engineering Support?
Our technical support team is on standby to assist first responders, veterans, and home users with system commissioning, solar sizing, and filter maintenance.